Josh Grauer

Tuesday, October 24, 2006

October 17, HW#7, Q3 in Ethics

Question 3 on page 148 of Ethics asks "How much responsibility does a technical communicator have for how a technical document is ultimately read and understood by the audience?." It goes on to ask if your ethical responsibility as a technical communicator has been met once you've delivered the message. The question really has to do with where the threshold lies when it comes to how far you go to make sure that you message is recieved.

I think that the Challenger example was a good one because the technical writer who communicated the problem with the O-Rings continued to deliver the message with stronger and strong wording even after his initial reports were ignored. For me I think the decision on how far I would take things would depend on the sensitivity of the issue. If it was potentially life threatening, like the O-Ring problem, I would definately continue to communicate the issue until I was satisfied that the issue would be resolved. However, if it was not a big deal whether or not people payed attention to my message, then I probably wouldn't push the issue that far.

6 Comments:

  • Nice post! I liked how you said that "The question really has to do with where the threshold lies when it comes to how far you go to make sure that your message is recieved." That is definitely true, and you backed that up in your second paragraph when you gave examples of how you would respond in different situations.

    By Blogger Elizabeth Dankert, at 12:38 PM  

  • Well, you may not want to push the issue. But if it's life threatening, or possibly so, I would push the issue to it's very limits.

    By Blogger Samuel, at 3:22 PM  

  • Good point. Although I see this more as a two-sided issue (reader/writer), the writer has no reason to not try their best to push what is important to the reader.

    By Blogger Monica, at 7:03 PM  

  • These were my same thoughts that I had about this question. It all depends on the sensitivity of of the issue. To bad that no one wanted to take action from the Smoking Gun Memo. It all depends on the agenda the reader holds.

    By Blogger Tim Rayburn, at 10:36 AM  

  • This comment has been removed by a blog administrator.

    By Blogger Tim Rayburn, at 10:52 AM  

  • Glad that we are on the same page.

    By Blogger Shannon Mulhern, at 7:59 PM  

Post a Comment

<< Home